HTTP Error 503. The Service is unavailable – SharePoint 2010

Note:  This Tutorial is based on SBS 2011 Server – Sharepoint 2010 and it will also work on Windows Server 2008.

Have you seen the HTTP Error 503 in your browser when you’re trying to access your SharePoint site?

Here are the possible resolutions:

Option 1:  Make sure that all SBS Sharepoint application pools are “Started” and not “Stopped”.

To do this, locate Information Services (IIS) Manager (click on Start then Administrative Tools) from the Windows Server (SBS 2011 or 2008). Select Application Pools, then locate all SharePoint application pools, if they need to be Started, go to the Application Pool Tasks pane and select Start.

Application Pools - Services

If Option 1 didn’t help resolve the issue…… proceed to the next Option.

Option 2:  In the Application Pools Properties, select SBS Sharepoint AppPool, select Advanced Settings….

Error 503 pic1

In the Advanced Settings properties, go to Process Model, go to Identity and click on

Advanced Settings

In the Application Pool Identity properties, go to Custom account then Set… then change the Username and Password.

Application Pool Identity

Now, try to access your SharePoint site on any browsers and see if error 503 has disappeared.


SSL Error: “The security certificate presented by this website was not issued by a trusted certificate authority.”

Installing a 3rd party SSL Certificate can be very frustrating, tedious process and things can go haywire unexpectedly. Have you tried re-keying/generating the Certificate Signing Request (CSR) then installing the SSL Certificate many times and was wondering why your server is rejecting it? I have experienced this annoying process and will not go through with this process again.

I found a great utility to alleviate my irritation in installing a SSL Certificate. DigiCert is a one stop shop to do repair, test and export your SSL certificate.

When you download DigiCertUtil simply open up the compressed file ( and double-click on the executable file (DigiCertUtil.exe) then you’ll see the list of all the Certificates, some with the yellow exclamation mark or a red X.

Image 1 – Click on the SSL padlock icon, select the Certificate that needs to be repaired then choose Repair Certificate
digicert 1

Image 2 – Once the Certificate has been repaired, click on the Export Certificate.

digicert 2

Image 3 – Other Tools that might help you to ensure that the Certificate is valid and successfully installed – DigiCert Chain Manager, Certificate Installation Checker, Proxy Settings and Windows Automatic Root Update

digicert 3

Now that you are aware on how to troubleshoot your SSL Certificate by using a DigiCert utility, this great utility will save you a lot of work and headaches. I’m quite impressed with the outcome.

How to Customize the Appearance of Remote Web Access in SBS 2011

If you get tired of the RWA appearance, it is quite simple to change and customize it.

On the Windows Small Business Server 2011 Standard Console, click on Shared Folders and Web Sites, click on the Web Sites Tab, select Remote Web Access then click on Manage permissions.

Shared Folders and Web sites

On the Remote Web Access Properties verify that Customization is selected, you may change the Organization Name if you wish. In the Background image, click on Choose and select the image that you wish to use. In Organization logo, click on Choose and select the image that you wish to use. Click on Apply then OK.

Customize RWA

You may now compare the Before & After Customization.

Before Customization

Dedault look

After Customization:

Customized look

How to Add or/and Modify Users & Groups Permission in Internal Web site from SBS Server 2011

On the Windows Small Business Server 2011 Standard Console, click on Shared Folders and Web Sites, click on the Web Sites Tab, select Internal Web site then click on Manage permissions.

Shared Folders and Website

On the Internal Web site Properties, make sure Permissions is selected then from the drop down menu of Select the Web site role to change, select the Group, in this Tutorial we will select Windows SBS SharePoint_Visitors Group, then click on Modify to continue.

Internal WEb site properties

On the Change Group Membership page you may add the Users and Groups, from this tutorial we will add Biller-Temp then click on OK to continue.

Add or Remove Users

Change Grp Membership

Click Apply then OK, you have successfully changed a User’s Permission in Internal Web Site.

user added - final

Note:  For advanced permission, you may do this from SharePoint 2010 (version may vary) Central Administration. See this Tutorial.

Remote Web Access (RWA) ‘Use the easy file upload tool’ in SBS 2011

Here’s a neat tool and option in RWA for easy uploading of the file that you wish to share in your network. Log on to your RWA Account and navigate to Home>Shared Folders>Users>Upload then click on Install the easy file upload tool.

Install the easy file upload tool

This next image will appear and you may now begin uploading files by using the drag and drop option with a limit of 2GB.

Drop files here

You may also choose the standard upload method, then click on Browse to locate then upload the files to be shared to the Users.

Standard upload method

Assigning User Permission in SharePoint 2010

If you are a Network Administrator in your company and would like to give a limited access or proper permission to the Intranet Users, I have prepared this Tutorial to walk you through the process of assigning the proper permission to the Users, whether you wish to grant a Full Control, Full Read, Deny Write, Deny All or a Customized permission.

To begin, open SharePoint 2010 Central Administration, click on Central Administration, click on Application Management then click on Manage web applications.

Central Administration

In the Web Applications Tab, click on the SharePoint site name (SBS SharePoint).

Web App Mgmnt

In the Web Applications Tab, click on the User Policy, then click on Add Users.

Web App Mgmnt 2

In the Add Users page, select the Zone, in this tutorial we will select Intranet, click on Next to Continue.

Add Users

In the Add Users page, type the Active Directory User that you wish to give the proper permission to, then click on Finish.

Add Users-Read Access

This concludes the Tutorial in Assigning User Permission in SharePoint 2010.

Note: You may to go back from the Policy for Web Application page to edit the User’s permission if needed.

How to Restore a Backup using the Windows Server Backup feature in Windows Server 2008 Enterprise R2

Open up the Windows Server Backup (Click on Start and type backup, click on Windows Server Backup on the top).  Select Recover on the right navigation pane.

In the Getting Started page, select ‘A backup stored on another location’ and click on Next to continue.

In the Specify Location Type page, select Remote shared folder, you may wish to choose another location type and click on Next to continue.

In the Specify Remote Folder page type the Universal Naming Convention (UNC) to the remote folder then provide the credentials, click on Next to continue.

In the Select Server page, select which server’s data that you wish to recover, click on Next to continue.

In the Select Backup Date, select the backup date to be used for recovery and click on Next to continue.

In the Select Recovery Type select which want you wish to recover. In this Tutorial we’ll be selecting Files and folders and click Next to continue.

In the Select Items to Recovery page, locate the items that you wish to recover. In this Tutorial please click on Recovery and click on Next to continue.

In the Specify Recovery Options page, choose Another location, click on Browse and select the location, click on Next to continue.

In the Confirmation and final page of the recovery wizard, click on Recover, this conclude your backup restore.

Note: You may also use this Tutorial in SBS 2011.

Please check out How to use the Windows Server Backup in Windows Server 2008 Enterprise R2